Global travel technology leader Amadeus IT Group has announced the acquisition of New York-based AI-first company SkyLink, marking a strategic move to accelerate AI transformation across the global travel ecosystem. The deal strengthens Amadeus’ capabilities in conversational AI and intelligent automation, enhancing travel booking and management experiences across the US, UK, and beyond.
The acquisition significantly bolsters Amadeus’ corporate travel portfolio. SkyLink’s advanced conversational AI and orchestration engine streamline bookings, automate workflows, and reduce manual processes. Employees can complete travel arrangements faster, while organizations benefit from improved efficiency, reduced costs, and smarter travel management systems.
For consumers, the integration promises more personalized and proactive travel experiences. AI-powered assistants will enable travelers to book flights, manage accommodations, receive real-time updates, and access tailored recommendations—all through intuitive conversational interfaces. Automated systems will anticipate traveler needs, delivering information seamlessly and enhancing overall satisfaction.
Amadeus operates in over 190 markets and processes billions of travel searches annually, providing a strong foundation to scale SkyLink’s proprietary AI technology globally. The combined capabilities will support airlines, airports, hospitality providers, and corporate clients with real-time, data-driven insights and intelligent journey management solutions.
Beyond innovation, Amadeus emphasizes responsible AI development. The company is implementing strong ethical frameworks, secure interfaces, and scalable AI infrastructures to ensure transparency, reliability, and trust across its technology ecosystem.
With this acquisition, Amadeus reinforces its position at the forefront of AI-powered travel solutions. By combining its global infrastructure with SkyLink’s conversational intelligence, the company is reshaping how businesses and travelers interact with travel technology—ushering in a smarter, faster, and more personalized era for the global travel industry.
